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                    <h2 class="k">Do You Know?</h2>
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                    <h2 style="margin-bottom:30px;"><span class="k">The Calls Keep Coming</span></h2>
                    <p>Each year, a patchwork of 911 call centers across the country field more than an estimated 240 million calls. Many of those calls as you might imagine are from wireless devices. According to the National Emergency Number Association, about 30 percent of all U.S. households currently rely on wireless as their primary service as far back as  June 2011, having either given up their hard-wired service or have chosen not to use it. #911Professionals</p>
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                    <h2 style="margin-bottom:30px;"><span class="k">Is it an Emergency?</span></h2>
                    <p>Technology has certainly improved our lives. Take GPS technology, smartphones and texting. What
                        would we do without them? Even our patchwork of 911 call centers across the country are becoming
                        more efficient. The process of answering a 911 call, however, still depends on real people one
                        call at a time.</p>
                    <p>Many of our communities are stretched thin when it comes to the 911 staff they need to respond to
                        crucial, life-saving help. In many instances across the country, people calling 911 during a
                        real, life-threatening situation are waiting longer for the call to be answered and help
                        dispatched.</p>
                    <p>According to the National 911 Program, run by the U.S. Department of Transportation and the
                        Department of Commerce, an emergency is defined as “any situation that requires immediate
                        assistance from the police, fire department or ambulance.” The National 911 Program provides the
                        following examples as true emergencies when 911 should be called:</p>
                    <ul><li>A fire</li>
                        <li>A crime, especially if in progress</li>
                        <li>A car crash, especially if someone is injured</li>
                        <li>A medical emergency, especially for symptoms that require immediate medical attention</li>
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                    <p>If it’s not a true emergency, many communities have created non-emergency call centers to route
                        inquiries that require a non-emergency response. That number in many cities is 311. Other local
                        governments have established a traditional, 10-digit general number for services.</p>
                    <p>Let’s all work to ensure we can protect our families and the safety of our first responders when
                        911 is truly needed. #911Professionals #FirstResponders</p>
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                    <h2 style="margin-bottom:30px;"><span class="k">Wouldn’t You Want to Know?</span></h2>
                    <p>The old Boy Scout Motto is, “Be Prepared.” First responders and emergency personnel would
                        certainly agree with that motto. Sadly, many Americans do not have an emergency response plan
                        for their families. How many of us have mapped out how we will get out of our house if a fire
                        erupts, for example? Likely not enough people. How about how many of us actually change the
                        batteries in our fire alarms?</p>

                    <p>One of the ways you can prepare you family before an emergency occurs is to ensure you have
                        established an emergency response network around you – other family members, neighbors and
                        trusted friends. The knowtifi app, for example, helps ensure your family, neighbors and others
                        are notified if an emergency occurs or if you need help at the same time you contact 911. Make
                        sure your trusted contacts have important information about you for first responders (perhaps
                        medical or other life-saving information), as well, so aid can be rendered quickly and more
                        accurately.</p>
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